FAQs

General Questions

Anyone can request these services for themselves or on behalf of a loved one who is unable to perform Umrah or Hajj. Common requestors include family members of the elderly, sick, or deceased.

Yes, it is permissible and widely accepted within Islamic jurisprudence to perform these pilgrimages on behalf of others who are unable to do so themselves, as long as it meets specific conditions and guidelines.

Umrah Badal is the act of performing Umrah on behalf of someone who is unable to do so due to illness, age, or other valid reasons. It is a way to ensure that the spiritual benefits of Umrah are extended to those who cannot undertake the pilgrimage themselves.

Hajj Badal is the performance of Hajj on behalf of another person who is unable to fulfill this obligation due to valid reasons. It ensures that the duty of Hajj is completed, allowing the person represented to fulfill this important pillar of Islam.

Service Details

Our representatives are carefully selected based on their knowledge, experience, and dedication to performing religious rituals correctly and sincerely. They undergo thorough training and certification.

Upon completion, you will receive a detailed report, photos, and a certificate of completion. For premium packages, you may also receive a personalized video message from the representative.

You can request our services by contacting us through our website, email, or phone. We will guide you through the process and help you select the appropriate package for your needs.

We offer several packages ranging from basic to premium, each including various services.

Process and Timeline

If unforeseen circumstances prevent the representative from completing the rituals, we will arrange for another qualified representative to perform them as soon as possible.

The duration can vary based on several factors which includes the time of year. Typically, Umrah Badal can be completed within a few weeks, while Hajj Badal is performed during the designated Hajj period.

Yes, we provide regular updates throughout the process. Depending on the package you choose, you may receive updates.

Other

Yes, we use secure payment processing systems to ensure that your personal and financial information is protected. We adhere to strict privacy and security standards.

Our customer support team is available to assist you with any questions or concerns. You can reach us via phone, email, or through the contact form on our website.

Cancellation policies vary based on the stage of the process. Please refer to our “Cancellation Policy” page or contact our support team for specific details.

The cost varies based on the package selected and the specifics of the service requested. Please refer to our “Pricing” page for detailed information on the cost of each package.

We accept various payment methods, including credit/debit cards.